- #EPIC GAMES LAUNCHER STUCK ON PREPARING SCREEN INSTALL#
- #EPIC GAMES LAUNCHER STUCK ON PREPARING SCREEN UPDATE#
- #EPIC GAMES LAUNCHER STUCK ON PREPARING SCREEN DOWNLOAD#
- #EPIC GAMES LAUNCHER STUCK ON PREPARING SCREEN MAC#
- #EPIC GAMES LAUNCHER STUCK ON PREPARING SCREEN WINDOWS#
#EPIC GAMES LAUNCHER STUCK ON PREPARING SCREEN DOWNLOAD#
Xbox App inconsistency – One quick way to bypass a scenario where the problem is caused by some type of corruption affecting the Xbox app is to actually download the game that’s stuck at 0% downloading using the Microsoft Store instead. Most scenarios like this one can be resolved by utilizing a VPN when initiating the download. 
Level 3 ISP Node – According to some affected users, this particular issue can also be caused by an ISP (Internet Service Provider) that uses a Level 3 Node that inhibits the connection with the download server. Moving away from IPv6 is not ideal, but it’s a fix that a lot of affected users have confirmed. IPv6 glitch – One of the most popular fixes for this particular error is to effectively disable IPv6 to essentially force the data exchange happening between your Microsoft Store and the download server to happen through IPv6. #EPIC GAMES LAUNCHER STUCK ON PREPARING SCREEN INSTALL#
In this case, you should be able to get the problem resolved by going for a clean install or repair install procedure.
#EPIC GAMES LAUNCHER STUCK ON PREPARING SCREEN WINDOWS#
Corrupted system files – Under certain circumstances, this particular issue can also be rooted in some type of system file corruption that affects your Windows file rather than the Xbox App installation. But if you’re dealing with a file integrity problem, you’ll only be able to fix the problem by resetting the Xbox App. If you’re dealing with a temporary file, a simple repair should fix the issue. Xbox App installation problem – According to other affected users, this problem can also be related to some type of issue affecting temporary files associated with the Xbox App or an issue affecting the file integrity of the Xbox App installation. To avoid this issue, make sure that delivery optimization is enabled before launching the game once again. Delivery optimization is disabled – You can also expect to deal with this issue in a situation where the delivery optimization feature is disabled for your Xbox App. In this case, perform a wsreset procedure from an elevated Windows Terminal to fix the problem entirely. Corrupted files inside Windows Store cache – Another scenario where you can expect to see this issue is an instance where the cache accumulated by Windows Store actually contains corrupted instances that affect new download jobs. In this case, you should be able to fix the problem by installing every pending Windows update. Pending Window updates – As it turns out, you can expect to face this issue in instances where your Windows installation has pending infrastructure updates that the Xbox App component needs in order to establish connections with the download server. One called it “by far the worst bug” to have affected their gaming experience and said they’d been struggling for almost two months with the issue. One or two fans, (or perhaps ex fans?) took out their frustrations on social media. #EPIC GAMES LAUNCHER STUCK ON PREPARING SCREEN UPDATE#
Hopefully another update will turn up soon to rectify the issue, but Epic Games have not been quite as responsive as some gamers had hoped. So far, these are the only available fixes for the issue. The image below shows Epic games advice on tackling both scenarios…
#EPIC GAMES LAUNCHER STUCK ON PREPARING SCREEN MAC#
There are alternative methods that, again involve leaving the launcher and taking two slightly different routes on Mac or Windows. Once the client restarts and is patched to the fixed version, then you can remove “-usehyperthreading” from your command line and continue to launch normally.” Open your Terminal and type: “open /Applications/Epic Games Launcher.app/ –args -usehyperthreading” and press Enter.Įpic Games said: “If this method resolves the issue, you will probably see a pending update in the settings. You’ll need to exit the launcher entirely. If you’re looking to fix the same issue on Mac, the advice is similar. Then the whole target line will look something like this: “C:Program FilesEpic GamesLauncherPortalBinariesWin64EpicGamesLauncher.exe” -usehyperthreadingĮpic Games have recommended this as the best fix for the launch issue. Then at the end of the target line, (this is the field simply marked ‘target’,) add the command line argument -usehyperthreading. Then, right-click your Epic Games Launcher shortcut and click ‘Properties’. Firstly, on Windows, you’ll need to exit the Epic Games Launcher completely. Thanks for lettings us know about the issue! We apologize for the inconvenience and appreciate your patience.
Epic Games have fans have been frustrated and confused, following a bug that prevented players from accessing their store.Įpic Games have apologised following an issue that saw players stuck on the “preparing the Epic Games Launcher” screen.
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