
"Off-road" is defined as roads designed, built or used for traveling off public roads, especially on unpaved roads, trails, beaches or rough terrain. As outlined in the above question, please ensure you check your vehicle's load rating. Product specification and instructions available on our website state if the product is off road rated or approved for off road usage. Unless otherwise stated, all product load ratings assume you are driving on well-formed sealed roads with a smooth surface. How much weight can I actually carry on top of my vehicle?Ĭonfused by how much weight you can actually carry on top of your vehicle? Don't worry, so are most of us, but this helpful guide to calculating load ratings should help. The load should always be spread evenly over the bars, with no concentration of weight at either end.The load rating of the vehicle’s roof is never exceeded when driving on the open road by the total weight of all items fitted to the roof – including roof top tent and bars.These conditions MUST be understood and observed when a rooftop tent is fitted and used: We do NOT recommend using clamp-style fitments or non-specific vehicle tracks.

In general terms, a rooftop tent can be fitted to bars that use fixed point, vehicle specific track, or gutter mount legs. Not all roof rack fitting types are suitable. All inquiries should be made directly to Australia and/or New Zealand. Our head office is located in Brisbane, QLD. Yakima USA is an independent company and is not our head office. How long will it take to get the parts if I order them today?Īllow up to 7 business days for delivery depending on what State you live in. All our products are shipped from Sydney and Auckland (NZ). The office in Brisbane does not keep any products. I live in Brisbane, can I come and pick up the parts from you? If you require assistance with installing or using your product please refer to your fitting instructions or contact your dealer. Please note that you are required to submit your proof of purchase as well as photos to assist us in resolving your claim. Please use the Customer Incident Form for registering warranty claims for Yakima/Whispbar product failures after installation or during use. I want to claim on my warranty, what do I do? If for any reason they cannot help please have the store contact us on your behalf and we will assist them in getting the correct part/s you require. Some of our stockists are not aware of the complete range that can be sourced through us. For details please contact Customer Service: 1800 143 548 in Australia and 0800 4776 722 in New Zealand. If for any reason you cannot reach one of our retailers, we do have online dealers who would be more than willing to assist. We are a wholesaler and do not sell directly to the public. We carry a large range of commonly requested parts but some may need to be sourced from overseas. Replacement parts can be ordered through any of our retailers. I need replacement parts! Where can I buy them?
#Yakima rocketbox parts manual
It is a good idea to write this key number in your vehicles owner’s manual when you first purchase your Yakima product. If you do not know your key number, contact one of our signature stores who can use a master key set to determine what key you need. Replacement keys can be ordered through any of our Yakima Retailers using the part number 8872 followed by the 3 digit key number. Please keep a copy of the receipt for your purchase should you need to make a claim.

We currently do not require customers to register their purchase online (this applies only to customers in the USA). Yakima instructions say to register my purchase online for warranty purposes but I can’t find it on your web-page.
